Contact
There are so many ways to communicate!
Customer Service Hours:
Monday - Friday, 7am-8pm Eastern Time (4am-5pm Pacific Time)
Contact Us, Toll-Free: 1-877-782-2737
Toll-Free Fax: 1-877-972-9117
Need immediate assistance?
Try our on-line Chat link found at the bottom of every page on our website. We offer chat for Customer Service, Shipping, Grand4Mat, Estimating and Direct Mail.
Looking for an instant status update?
If you are in a meeting or traveling you can still get the answers you need.
Go to callback.babeltower.com.cn from your mobile browser and enter your email, order and set number and hit submit and view status for your current orders. Status is also available on our iPhone App IN4M or RSS feed 鈥 see details on our Resources page.
Call Back & Mobile Web Call Back:
Have you seen our website Call Back Request link?
Located at the bottom of every page, submit your question and we will call you back with an answer.
Our new mobile web call back form allows you to request a call back from anywhere. Just go to callback.babeltower.com.cn from your mobile browser and ask your question. We will call you back with the answer within 45 minutes.
(Monday - Friday, 9am-7pm Eastern Time)
Question on a Job in Progress?
For general questions about a pending job or job in progress, Please fill out a Pending Job Ticket.
Question on a Received Order?
Please fill out a Completed Job Ticket on the website. This is the quickest way to alert our Quality Assurance team of any concerns.
Address:
Corporate Office:
5900 San Fernando Rd.
Glendale, CA 91202
Directory:
- Department
- Accounting
- Customer Service
- Grand4Mat
- Marketing
- Mailing
- Order on Hold/file Prep
- Quality Assurance
- Shipping
- Shipping General Questions
- Estimating
- New Estimate Request Form
- Estimating General Questions
- accounting@babeltower.com.cn
- customerservice@babeltower.com.cn
- grand4mat@babeltower.com.cn
- marketing@babeltower.com.cn
- mailing@babeltower.com.cn
- processing@babeltower.com.cn
- qualityassurance@babeltower.com.cn
- Transportation Service Options
- shipping@babeltower.com.cn
- Pricing not available via e-mail, phone, fax or chat
- request form
- estimating@babeltower.com.cn
4over, LLC. will not accept cancellation requests by phone, fax or email. All cancellations must be completed on the website under your Order details. If you do not see the orange Cancel Job X, the job has progressed too far into production and cannot be canceled.
